FAQs

General Questions:

Are you available on short notice?”

Yes we are. However, our calendar can fill up early. Please send us a message if you need a sitter and we will do our best to accommodate you. This may mean substituting overnights for visits or vise versa, depending on availability.


 

“Is a Meet and Greet required?”

A Meet and Greet is not required, but is strongly suggested and is completely free of charge. We are able to better accommodate pets for extended periods of time and on going care if we have the opportunity to get to know their personalities and routines first. Meet and Greets are very casual, and usually last between 30-60 minutes. To schedule a Meet and Greet click here.


“How far do you travel?”

Our service area is based in Ambler PA. We currently service the following locations:

Montgomery County- Abington, Ambler, Lansdale, Lower Gwynedd, Lower Moreland, Montgomery Township, Upper Dublin, Upper Gwynedd, Upper Moreland, Whitemarsh Township, Whitpain

If you do not see your municipality listed, or are visiting the are and are unsure if you fall into our service area, please feel free to inquire via email- wecare@alltherightstuff.com

 

 

 


“What treatments or documentation do I need to provide?”

We ask that you please provide us with a copy of your pet’s vet records, including all vaccines and inoculations. This way we can ensure that your pet is healthy, and receives proper care should any emergencies arise. Since your pet will be in close contact with other dogs and, we require that all pets that stay or play with us are up to date with their Bordetella vaccination. During walks and outside playtime, your pet may encounter wooded areas, so current flea and tick preventative is also necessary.


 

“We’ve confirmed our reservation! What should we provide?”

Please feel free to provide anything that will make your pets comfortable while you are away. This includes bed, blanket, toys, and treats.

We provide a community toy box for our guest’s enjoyment. Please be advised that, like kids, dogs do have a tendency to play rough sometimes, so please do not leave anything irreplaceable or anything they won’t be willing to share.  Please be sure to label any personal belongings with your pet’s name.

Also, please be sure to pack enough food for the duration of their stay or visits  and one or two extra servings in case you are unexpectedly delayed. Food bowls are provided and sanitized following each meal.

Don’t forget to any medication that must be administered during their stay-cation, along with written instructions for reference  – including number of servings each day, portion size, and any mix-ins or toppers they like. Your pet should also come with his/her collar (with tags), or harness.


“What time is check in and check out?”

Check in can be scheduled based on your plans -usually between 8 AM-7 PM. Check out is before 3 PM on the last day of the stay. After 3 PM a late check out charge of $15 is added. This is done in anticipation of your pet requiring an additional feed and walk in the afternoon and early evening.

Please contact us directly to request specific pick up and drop off times to accommodate your schedule.


 

Have a question that you don’t see listed? Call or email us anytime!

215-237-7400 – wecare@alltherightstuff.com